Wema Bank Core Values

Wema Bank Core Values

Our Core Values

Teamwork

  • Synergy is a key facet of business success; it creates new untapped alternatives, recognises, values and exploits the mental, emotional and psychological differences between team members.
  • The ultimate outcome of Teamwork in a Service Organisation, like ours, is a Satisfied Customer.

Mutual Respect

  • Respect for ourselves guides our morals
  • Respect for colleagues guides our manners
  • Respect for customers guides our service delivery
  • At Wema Bank, Mutual Respect is our guide to serving all customers – internal and external.

Performance Driven

Peak performers are never satisfied. Beyond merely winning over the next customer that walks into the organisation, they perceive the lifetime value of each new customer. Furthermore, they have a long-range perspective that inspires commitment and action.

Innovation

  • Nothing impedes an organisation faster than people who believe that the way they worked yesterday is the best way to work tomorrow or staff who exhibit an unfortunate “Not-Invented-Here” syndrome.
  • Fostering Innovative ways of meeting our customers’ dynamic needs is imperative to keeping and attracting new customers for today and tomorrow.

Professionalism

  • Experience can accomplish a lot but true professionalism and exceptional service delivery will bolster customer satisfaction.
  • At Wema Bank, we breed Professionals who strive valiantly to deliver a delightful and memorable service experience.