Access Bank Address

Access Bank Address

We Care

The Customers’ Ombudsman of Access Bank mediates fair settlement between the bank and its customers for complaints that have remained unresolved for 90 days and above. The Ombuds’ Process is an Alternate Dispute Resolution yet informal medium wherein an aggrieved customer of the bank may lodge complaints/grievances over the telephone, email, letters, physical visit to the Ombuds’ Office and within the shortest time possible, the Customers Ombudsman will collate data/information from both parties and informally engage parties towards an amicable resolution of the complaint.

The Ombuds process strives for a win: win resolution to ensure that the smooth customer/banker relationship is not disrupted by any complaint. This is an innovative Access Bank Plc complaint resolution process, the first of its kind by any Nigerian Bank further assuring our customers that we care and any complaints they may have regarding our financial services will be amicably resolved to the satisfaction of our customers.

Customers’ Ombudsman Contact details:
Access Bank Plc., Head Office
Plot 999c, Danmole Street
Off Adeola Odeku/Idejo Street
Victoria Island, Lagos, Nigeria.
Email Address: cc-ombudsman@accessbankplc.com

For all other issues, please reach out to our Contact Center with the details below.

Branches with Wi-Fi

Providing free wi-fi and PC is like offering a toll-free number which is customer-friendly to help you stand out from the crowd and get easy access to our services.

Access Bank has provided free wireless access and PCs in its branches around Nigeria to help you manage your accounts better.
Click here to find one close to you

Branch & ATM Locator

CORPORATE HEAD OFFICE ADDRESS:

Plot 999c,
Danmole Street,
Off Adeola Odeku/Idejo Street,
Victoria Island,
Lagos, Nigeria.

  • Access Bank Head Office
    999C, Danmole St, Victoria Island, Lagos
    Sort Code:
    Tel: 01 280 2500
  • Idejo Branch
    Plot 161E, Idejo Street, Off Adeola Odeku Street, Victoria Island, Lagos State
    Sort Code: 044150291
    Tel: 08126416604
    0.13 mile
  • Adeola Odeku Branch
    11A Adeola Odeku Street, Victoria Island, Lagos State
    Sort Code: 044151106
    Tel: 08120797437
    0.21 mile
  • Adeola Odeku 2
    44 Adeola Odeku Street, Opposite Park ‘n’ Shop, Victoria Island, Lagos State
    Sort Code: 044152642
    Tel: 08126416689
    0.28 mile
  • Saka Tinubu Branch
    44A Saka Tinubu Street, Off Adeola Odeku Street, Victoria Island, Lagos State
    Sort Code: 044152998
    Tel: 08126416417
    0.46 mile
  • Lekki 1 Branch
    Plot 7, Block 2 Oniru Private Estate Lekki, Lagos State
    Sort Code: 044151973
    Tel: 08126416748
    0.68 mile
  • Adeyemo Alakija
    1 Idowu Taylor Street, Commerce House, Victoria Island, Lagos State
    Sort Code: 044151038
    Tel: 08066566019
    0.82 mile
  • Awolowo Road Branch
    58 Awolowo Road Ikoyi, Lagos State
    Sort Code: 044151119
    Tel: 08126411489
    0.99 mile
  • Oyin Jolayemi
    Plot 1665, Oyin Jolayemi Street, Victoria Island, Lagos State
    Sort Code: 044150149
    Tel: 08033285238
    0.99 mile
  • Awolowo Road 2 Branch
    87 Awolowo Road Ikoyi Lagos Lagos State
    Sort Code: 044151711
    Tel: 08126411670
    1 mile
  • Keffi Street Branch
    13, Keffi Street, Off Awolowo Road, Ikoyi, Lagos State
    Sort Code: 044153298
    Tel: 08086769321
    1.07 miles
  • Adetokunbo Ademola
    30A Adetokunbo Ademola Street, Victoria Island, Lagos State
    Sort Code: 044150660
    Tel: 07063871367
    1.09 miles
  • Adeola Hopewell Branch
    Plot 1697 Adeola Hopewell, Victoria Island, Lagos State
    Sort Code: 044151339
    Tel: 08028112385
    1.14 miles
  • Muri Okunola Branch
    211 Muri Okunola Street, Victoria Island, Lagos State
    Sort Code: 044152985
    Tel: 08126416712
    1.27 miles
  • Onikan Branch
    30 King George V Road Onikan, Lagos Island, Lagos State
    Sort Code: 044150152
    Tel: 08126411538
    1.36 miles
  • Alfred Rewane Road
    1 Alfred Rewane Road Ikoyi, Lagos State
    Sort Code: 044151287
    Tel: 08126411594
    1.37 miles
  • Moloney Branch
    34 Moloney Street, Lagos Island, Lagos State
    Sort Code: 044151740
    Tel: 08121859652
    1.49 miles
  • Ajose Adeogun Branch
    287 Ajose Adeogun Street, Victoria Island, Lagos State
    Sort Code: 044151986
    Tel: 08123796959
    1.6 miles
  • Ligali Ayorinde
    Plot 15, Ligali Ayorinde, Victoria Island, Lagos State
    Sort Code: 044150822
    Tel: 08126416654
    1.86 miles
  • Marina BOI Branch
    23, Bank of Industry (BOI), Broad Street Marina, Lagos State
    Sort Code: 044151083
    Tel: 08126411528
    2.09 miles
  • Broad Street 2 Branch
    32 Broad Street, Lagos Island, Lagos State
    Sort Code: 044151533
    Tel: 08126411716
    2.4 miles
  • Broad Street Branch
    115/117 Broad Street, Lagos Island, Lagos State
    Sort Code: 044150039
    Tel: 08127132115
    2.41 miles
  • Nnamdi Azikwe Street Idumota Branch
    68 Nnamdi Azikwe Street, Idumota, Lagos State
    Sort Code: 044152325
    Tel: 08122097188
    2.41 miles
  • Idumota Branch
    122 Nnamdi Azikwe Street, Idumota, Lagos State
    Sort Code: 044150026
    Tel: 08028723278
    2.41 miles
  • 48 Marina Branch
    48 Marina Street, Lagos Island, Lagos State
    Sort Code: 044151368
    Tel: 08139502514
    2.6 miles
  • Adeniji Adele Branch
    Oba Adeniji Adele Plaza, Adeniji Adele Road, Lagos Island, Lagos State
    Sort Code: 044153159
    Tel: 08033187167
    2.78 miles