PSI: Operations Director Vacancy In South Africa

By 2023 PSI SA Health Solutions will be a preferred partner to domestic and international organisations, both public and private, in generating market insights and leveraging those to co-create solutions that respond to consumer and stakeholder needs and preferences, in areas including universal health coverage, health system strengthening, primary healthcare, e-health, and assisted self-care.

Your contributions

• Member of the executive management team of PSI SA Health Solutions with specific responsibility for operational excellence, risk management, risk mitigation, fraud prevention, process standardisation and continuous operational improvements
• Supervise, mentor, coach, and drive performance members of the operations team, including of procurement, fleet, facilities, risk management, security and information technology
• Ensure integration of diversity, equity, and inclusion principles in all aspects of team management and operations practise
• Promote interdepartmental efficiency across systems and processes, where applicable.

Company Information Officer

• Serve as one of two Deputy Information Officers with responsibility for ensuring that the organisation complies with the POPI Act.

Operational Excellence

• Serve as main contact point with the global Operational Excellence (OpEx team)
• Ensure implementation of key annual OpEx annual priorities, as agreed with the Country Representative and the Chief of Programme, relevant to the Operations Department
• Catalyse OpEx priorities to relevant departments across PSI SA Health Solutions.
• Measure the impact of OpEx with well-defined quantitative and qualitative metrics developed in collaboration with the global head of OpEx and the Country Representative

Procurement Team Management

• Supervise the design, development, and execution of the annual procurement plans for all goods and services deemed necessary for the implementation of the programmes.
• Lead the annual review of all external suppliers.
• Oversee the transaction records for audit and donor compliance purposes.

Facilities management, administration, supply, and logistics management

• Update the Operations Handbooks annually and develop procedures where needed.
• Facilitate organisational insurance requirements for staff, Board of Directors, and assets.
• Manage contractual and rental negotiations as part of facilities management.
• Manage inventory and assets with a view to safeguard and effectively manage risk.
• Supervise supply and logistics interventions to meet organisational needs.

Safety and security management

• Mentor staff across departments to ensure a safe working environment across the organisation.
• Mentor staff across departments to monitor compliance to statutory operational health and safety regulations.
• Report security incidents to the global security team.
• Update the Security Handbook annually and develop procedures where needed.

IT operations management

• Mentor IT staff to ensure that the organisation fulfils its IT needs
• Liaise with global IT on access for the functions needed by the local IT team

• Post graduate degree in Operations Management, Finance or Business Administration.
• At least ten years’ senior management experience in a national or international NGO, or humanitarian organisation.
• Ability to work from home as well as from busy clinic environments, as part of a team and independently
• Experience with computer software (Microsoft Office Package). GIS skill is an added advantage.
• Demonstrated leadership, team building, capacity building, and supervisory experience.
• Demonstrated experience in risk management.
• Knowledge of federal and state financial regulations, including familiarity with Uniform Guidance, and donor regulations such as those of the CDC, PEPFAR, USAID or the Global Fund
• Ability to produce technical products and tools with minimal oversight and direction.
• Ability to work to tight deadlines and on a wide range of tasks.
• Strong interpersonal and communication skills, both verbal and written
• You need to have a valid driver’s license.
• A preferred quality is familiarity with Lean, Kaizen and/or similar concepts to bring simplicity, efficiency, and efficacy to everything related to operations.