Union Bank of Nigeria Core Values

Union Bank of Nigeria Core Values

Union Bank of Nigeria (“UBN”) was established in 1917 and is one of Nigeria’s long-standing and most respected financial institutions, offering a portfolio of banking services to individuals, SMEs, commercial and corporate clients. With a robust geographical network comprising more than 300 service centres and over 950+ ATMs spread across Nigeria, we have remained committed to helping individuals, families and businesses grow for nearly a century.

We are committed to being widely recognised as Nigeria’s most reliable and trusted banking partner. Our ambition is hinged on successfully delivering against six strategic pillars including quality of our customer experience, client base, talent, banking platform, professional standards and earnings. Aggressive execution of our strategy is underway, leveraging a robust transformation team largely focused on people, processes and technology.

Our recent awards and recognitions include Business Day Award for “best bank to support Nigeria’s small and medium scale enterprises”, Central Bank of Nigeria Award as the best bank in Agricultural Credit Guarantee Scheme Fund in Nigeria, MasterCard cashless champion awards: Cashless POS Activation Champion and first Nigerian bank awarded the latest Payment Card Industry Data Security Standard (PCI DSS) Version 3.0 certification.

With our unrelenting commitment to our transformation, we are repositioning Union Bank as a strong player in the Nigerian banking sector – A Simpler, Smarter Bank.

What We Do

We are passionate about high quality service delivery, leveraging strategic partnerships with our clients to help them succeed. Our customer-centric business model encompasses retail bank, commercial bank, corporate bank and treasury servicing individuals, SMEs, commercial and corporate clients. This reflects our key goal to serve our customers’ distinct needs.

Our retail bank is building a recognized brand and benchmark for high customer satisfaction. We are focused on the larger mass market considering Nigeria’ demographics, while creating niche opportunities for affluent, high net worth individuals and SMEs. Our product portfolio includes deposit accounts (current, savings, term, FCY), loans (personal Loans, mortgages, auto Loans, overdrafts), bill payments, debit cards, virtual banking solutions and complementary white label solutions.

We are Nigeria’s most reliable and trusted banking partner.

We make lives better by delivering the simplest, smartest solutions and guaranteeing the best experience every time.