Guaranty Trust Bank Electronic Notification Service (gens)

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Guaranty Trust Bank Electronic Notification Service (gens)

Benefits of GeNS

  • Customers have updated position of their accounts at any point in time.
  • Offers convenience and easy monitoring of account.
  • Better management of finances.
  • Effective fraud alert in cases of unauthorized transactions on customer account.
  • Saves the time and energy of making calls or visits to the bank.
  • Payments made by distributors can be certified even without deposit slips.
  • Reduce time spent confirming customers’ payments.
  • Reduce crowd at your premises.
  • Enhances transparency between the bank and its clients.
  • No need to logon to the website or wait for printed activity reports to learn about new deposits.
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You will be notified via:

  • E-mail,
  • SMS

You will be notified of the following transactions:

  • Deposits
  • Withdrawals
  • Transfers
  • Salary payments

N/B: If you wish to opt out from receiving SMS, kindly download and fill the SMS indemnity form.

The Guaranty Trust electronic Notification Service (GeNS) is a notification system which provides instant details of transactions on your account(s).

This service is designed to generate and send out notification prompts to customers via electronic mail* and SMS**, whenever there is a transaction on their account(s). GeNS ensures customers have real time knowledge of transactions on their accounts.

In order to subscribe for GeNs on your mobile phone, text “Gens <your NUBAN>” to 08076665555. E.g Gens 0103050709.

* Electronic mail notifications are free for all Guaranty Trust Bank customers

**Fee of N4.00 applies to SMS notifications.

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